All The Halloween Shirt Company orders are processed and shipped within 72 hours after you place your order, sometimes sooner. Email us immediately at clint@halloweenshirtcompany and we will do our absolute best to correct the situation.
Once the order is processed and shipped, the order cannot be cancelled.
Yes, we ship worldwide! Some countries may be subject to additional international shipping charges! Please email us at clint@halloweenshirtcompany for specific prices and questions. All orders are shipped via USPS.
At times, the courier takes time to update their Shipping Portal but rest assured that if you have received a tracking #, the item has shipped out. Normally, courier will update the shipping portal at that time it arrives to its next destination.
If your order has been deemed undeliverable by the post it will be returned back to us within 7 - 10 business days. If we can solve the problem, we will ship it back to you at no additional cost and you will receive another shipping email notification with tracking info. If we can’t figure out why it was returned to us, we may reach out to you for address confirmation or a new address before we ship it again.
You will receive an email that contains tracking information once your item(s) have been shipped – please allow up to 72 hours for processing. Once shipped most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service.
However, sometimes backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible and in most instances items will go out same day or next day.
We accept returns/exchanges for unused/unworn/unwashed items with all original tags within 30 days of the original purchase. Please contact us for a Return Authorization #. Once RA received please ship to: The Halloween Shirt Company - 511 Rose Ave. - Greenville, KY 42345
If the item for exchange is out of stock, we will do our best to replace based on availability.
All of your information is protected by SSL, meaning that your information is encrypted and can't be stolen when it's sent across the internet. It's the same type of encryption used by banks.
We work with one of the leading global payment providers – PayPal. PayPal is Level 1 PCI certified (the highest level attainable), and uses the most up-to-date SSL and encryption security techniques to ensure all payments flowing through their platform are protected.
Your card is charged immediately after you make your purchase. For security reasons and the length of time it takes to produce each item, we cannot hold pending charges in our system and charge you when the item ships. See our Refund Policy to learn more about when we issue refunds.